LOVE YOUR BAG AND IT WILL LOVE YOU BACK.
All Lisa Caillet-Bois goods are made with fine, high quality fabrics and leathers.
Vegetable tanned leather will NOT remain pristine and sleek. It is natural, naked, with no artificial top coating. Our tan leather will slowly darken over time due to human touch, sun and other elemental exposure. Scratching will happen and the surface will change over time. Exposure to water will create marks. Although we do recommend avoiding rain, the patina created by daily wear-and-tear will fade and evolve over time. We love the uniqueness and durability of leather and when cared for it will last a lifetime.
Our painted fabrics are wipeable with a lightly damp cloth. Although the paint will not come off, over time, the paint may fade on the corners with excessive rubbing and wear.
Occasionally we receive a paint that is faulty. This means the paint may crack and flake off. Whilst this is rare, it has affected a few of our bags. If this is an issue you are experiencing, please email us at firstname.lastname@example.org and we will make things right.
YOUR SATISFACTION IS OF GREAT VALUE TO US, AND WE WILL REPAIR ANY AND ALL MANUFACTURING DEFECTS IN AS TIMELY A PERIOD AS POSSIBLE.
REMEMBER: OUR VEGETABLE TANNED LEATHER PRODUCTS ARE MADE WITH NATURAL, UNTREATED VEGETABLE TANNED LEATHER. THIS MEANS EACH SKIN IS UNIQUE IN ITS OWN SPECIFIC COLORING, MARKINGS, AND STRIATIONS, AND THE SURFACE IS SUSCEPTIBLE TO SCRATCHING. VARIATIONS IN SURFACE AND SCRATCHING ARE NOT VIEWED AS DEFECTS.